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- FAQ
- Orders
Do you offer rush services?
Yes, we do! We offer options for both rush production as well rush shipping...
What is your minimum order?
For custom poker chips, our minimum order is 100. For more questions, email us at [email protected]
What kind of packaging will my playing cards come in?
We include cellophane wrapping at NO additional cost; however, we offer white window tuck boxes as well as a fully customizable tuck box!
Do you offer both 300gsm Premium paper and 310gsm Casino Grade paper?
Yes, we do! The Premium is a smooth finish and the Casino grade is a linen finish.
What payment methods do you accept?
Visa, Mastercard, American Express, and ACH/Bank Wire
How do I reorder?
Reordering online is easy! Login to your account you have created and click, "View Orders". From there, you can click "Order Again"
What kind of packaging is used?
Our Poker Chips will come in a standard brown box with branding inside...
How do I find my tracking number?
Once your order has been processed through our system, you will be assigned a tracking number...
Can I get a sample before I order?
Yes. You can select "Sample Pack" for any Poker Chip...
Do you offer bulk discounts?
Yes! The more chips you order, the cheaper it is for you!
Can I make changes to my order once it has been placed?
Yes, as long as the order has not been made, you can update your designs. Please contact us ASAP at [email protected]
Can I cancel my order and get refunded?
Yes, you can cancel your order and get refunded, but..
I am ready to order! What is my next step?
Please click here and submit your contact & project info; one of our sales team members will contact you within 24 business hours!
Please, mind that only logged in users can submit questions